The Retreat Shimla

Our Policy

Check In | Check Out Time

CHECK IN - 02:00 P.M.
CHECK OUT - 11:00 A.M.

Child Policy:-

02 Children below 06 years can stay without any charges in the parent's room without bed. 01 Child above 06 years.
Can stay in the parent's room with extra mattress bedding on additional charges. for more than 01 children above 06 years have to take separate room.

Cancellation & Refund Policy:-

10% retention shall be charged for the cancellation received 10 days earlier of the arrival Date.
30% retention shall be charged for the cancellation received 5 days earlier of the arrival Date.
100% retention shall be charged for the cancellation received 3 days earlier of the arrival Date.

The hotel has No Claim policy on the amount paid for short stays and for un-availed services.

Early Check in and Late Check out Policy:-

Early check in and Late checkout is subject to availability with additional charges. for guaranteed early check in reservation has to be made starting from the previous Day.

Identity Proof:-

As per the guidelines of the State /Center Government each occupant has to produce a valid government approved identity proof. Without any valid Identity proof Hotel has the right to refuse the entry into the Hotel premise.